Privacy Policy

We collect information you provide directly to us, such as your name, email address, phone number, business name, and facility details when you request a demo, sign up for a newsletter, or contact our team.

When you use the Gymanger platform, we also collect operational data you choose to store — such as member records, booking schedules, payment and billing information, attendance logs, and staff details — strictly to provide the service to you.

We automatically collect limited technical information (such as IP address, browser type, device information, and pages visited) to help us maintain and improve our website and product.

To operate, maintain, and improve the Gymanger platform and website.

To respond to demo requests, support tickets, and general enquiries.

To send product updates, onboarding tips, and marketing communications — you can unsubscribe at any time.

To detect, prevent, and address fraud, abuse, security incidents, and technical issues.

To comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information or your members’ data to third parties.

We may share information with trusted service providers (such as payment processors, hosting providers, and email/SMS delivery partners) who help us operate the platform, under contractual confidentiality obligations.

We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Gymanger, our customers, or others.

In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction, subject to confidentiality commitments.

We implement industry-standard technical and organizational safeguards — including encryption in transit, access controls, and regular security reviews — to protect your data against unauthorized access, alteration, disclosure, or destruction.

While we work hard to protect your information, no method of transmission or storage is 100% secure. We encourage facility owners to use strong, unique passwords and to restrict staff access on a need-to-know basis.

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve your browsing experience.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of our website.

Depending on your location, you may have the right to access, correct, export, or delete the personal information we hold about you.

Facility owners remain the data controller for their members’ data stored within Gymanger and are responsible for honoring data requests from their own members in line with applicable law.

To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe.

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

When you close your Gymanger account, we will delete or anonymize your data within a reasonable period, except where retention is required by law.